Privacy Policy

1. Scope

This Policy applies to students, parents/guardians, institute owners/admins, visitors, and anyone whose information we receive in connection with our services — including contact details shared when you inquire about a school, college, coaching class, or preschool, submit an Apply Now admission application, or when an institute lists itself on VidhyaNex.

This Policy is subject to our Terms of Service. By using the Platform, you agree to this Privacy Policy.

2. What VidhyaNex does

VidhyaNex helps students and parents discover, compare, shortlist, and inquire about educational institutes in India. We also help schools, colleges, coaching centres, and preschools connect with interested students and manage listings, leads, and reviews. Through Apply Now, signed-in students can submit an admission application for a selected standard, course, or program, download a printable application form, and (where the institute has configured it) view VidhyaNex fee-discount information.

3. Information we collect

3.1 Information you provide

• Account details — name, email, phone/WhatsApp number, password, and profile information when you register or sign in (including Google Sign-In).
• Student profile — education preferences, city/location interest, goals, and other details you choose to add.
• Inquiries & counselling requests — messages and contact details you send to institutes through the Platform.
• Apply Now / admission applications — student name, date of birth, gender, parent/guardian name, phone, email, address, city, state, pincode, previous school/institute, notes, the selected institute, and the selected standard/course/program (including related fee and VidhyaNex discount details shown at the time of application). You may also download a PDF printout of your submitted application from the Platform.
• Reviews & feedback — ratings, written reviews, and related content you submit.
• Institute / owner data — institute profile content, fees (including optional VidhyaNex discount percentages), facilities, faculty, media, documents, and owner contact details submitted during registration or updates.
• Support communications — emails, calls, or WhatsApp messages you send to our support team.

3.2 Information collected automatically

• Device, browser, OS, IP address, approximate location derived from IP, and app/version identifiers.
• Usage logs such as pages viewed, searches, filters, compare lists, favourites, and click activity.
• Cookies, local storage, and similar technologies used for login sessions, preferences (e.g. language), analytics, and improving the Platform.
• Push notification tokens (when you allow notifications on the mobile app).

3.3 Information from third parties

• Google account basic profile (name, email, profile photo) when you use Google Sign-In.
• Institute-related information publicly available or provided by partner institutes.
• Service providers who help us host, analyse, email, or send notifications.

4. How we use your information

• Create and manage your account and authenticate you securely.
• Show relevant institute listings, search results, recommendations, and comparisons.
• Share your inquiry/contact details with institutes you show interest in (for example, by submitting an inquiry, requesting a callback, or applying through the Platform).
• Process Apply Now admission applications, generate application reference numbers, show fee/discount summaries, and allow you to download a printable PDF application form.
• Enable reviews, favourites, compare lists, and profile features.
• Send service messages, OTP/password reset emails, admission-related alerts, and (where permitted) promotional updates. You may opt out of marketing where available.
• Operate institute-owner and admin tools (listings, leads, Apply Now applications, status updates, notes, documents, dashboards).
• Improve Platform performance, fix bugs, prevent fraud/abuse, and comply with law.
• Send push notifications you have opted into on the mobile app.

5. Apply Now, fee discounts, and printouts

• When you use Apply Now, you submit an admission application through VidhyaNex for a specific standard, course, or program at an institute you select.
• Application details (including parent/guardian and contact information) are shared with that institute and may be viewed by authorised VidhyaNex administrators for support, quality, and compliance.
• Institutes may configure optional VidhyaNex discount percentages on fees. These are platform-facilitated offers shown for transparency; the final fee, eligibility, and honouring of any discount or offer are determined by the institute. VidhyaNex does not guarantee admission or that a discount will be applied.
• You may download or print your application PDF to present at the institute for admission follow-up, applied offers, and related benefits as described on the Platform. The printout is a record of your VidhyaNex submission; it is not an admission letter or government document.
• Institute owners may update application status and internal notes. Status changes and notes are part of lead/admission handling on the Platform.

6. How we share information

We do not sell your personal information. We may share it only as needed for our services:

• With educational institutes — when you inquire, submit an Apply Now application, express interest through an inquiry/action, or an institute reasonably needs details to respond to your request (including fee-discount or offer follow-up). How an institute uses your data after receiving it is governed by that institute’s own practices; VidhyaNex is not responsible for their independent use.
• With service providers — hosting, email (e.g. transactional mail), analytics, cloud, Firebase messaging, PDF generation tooling, and similar processors acting on our instructions.
• For legal reasons — to comply with law, court orders, or to protect rights, safety, and integrity of users and the Platform.
• Business transfers — in connection with a merger, acquisition, or reorganization, subject to appropriate safeguards.
• With your consent — wherever you expressly agree to additional sharing.

7. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences (such as language), measure traffic, and improve features. You can control cookies through your browser settings. Blocking some cookies may affect login or certain Platform features.

8. Children’s privacy

VidhyaNex is intended for students and parents exploring education options. If you are under 18 (or under the age of majority in your jurisdiction), you should use the Platform under the supervision of a parent or legal guardian. We do not knowingly collect sensitive personal data from young children for commercial exploitation. Parents/guardians may contact us to review or request deletion of a minor’s account information where applicable.

9. Data retention

We retain personal information only as long as needed for the purposes described in this Policy, including account operation, Apply Now applications and related status history, dispute resolution, security, and legal/accounting requirements. When no longer required, we delete or anonymise data in a reasonably secure manner.

10. Security

We use reasonable administrative, technical, and physical safeguards aligned with applicable Indian law (including the Information Technology Act, 2000 and rules thereunder) to protect personal information. No method of transmission or storage is 100% secure; please protect your password and notify us of suspected unauthorised access.

11. Your choices and rights

Subject to applicable law, you may:

• Access and update profile information from your account settings.
• Request correction, deletion, or restriction of processing where legally available.
• Withdraw consent for optional processing (e.g. marketing or push notifications) without affecting required service processing.
• Contact us to exercise privacy-related requests.

We may need to verify your identity before fulfilling certain requests and may decline requests that are unlawful, excessive, or would prevent us from providing the service or meeting legal obligations.

12. Third-party links and institute sites

The Platform may link to institute websites, maps, social media, payment pages, or other third-party services. Their privacy practices are not controlled by VidhyaNex. Please review their policies separately.

13. Cross-border processing

Our primary operations are in India. Some service providers may process data on servers outside India. Where such transfers occur, we take reasonable steps consistent with applicable law to protect your information.

14. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the Platform after changes means you accept the updated Policy, except where consent is required by law.

15. Disclaimer

VidhyaNex aggregates education-related information to help users research options. We are not a government body and are not affiliated with or endorsed by any government education board or authority unless expressly stated. Institute details (including fees and VidhyaNex discount displays) are sourced from institutes, public sources, and user contributions; we strive for accuracy but do not guarantee completeness of every listing or that any displayed discount will be granted.

We are not liable for disclosure of information caused by your sharing of credentials, third-party misuse outside our reasonable control, or institute handling of data shared with them at your request (including Apply Now applications and printouts you present offline).

16. Grievance / contact

For privacy questions, data requests, or grievances, contact:

• Business: VidhyaNex
• Email: vidhyanex.edu@gmail.com
• Phone / WhatsApp: +91 90991 87401

We will endeavour to acknowledge and address genuine concerns within a reasonable time.